Are you seeking a dynamic position with travel chances and have experience in hospitality or hotel management? The Indian Railway Catering and Tourism Corporation (IRCTC) is hiring for fixed-term roles as a hospitality monitor. This is all the information you require.
Why is this opportunity important?
For the position of Hospitality Monitor in its South Central Zone, the IRCTC, which operates under the Railway Ministry, is conducting a sizable recruitment campaign. For those who fit the requirements, these fixed-term contract positions—which have a two-year tenure with a one-year extension—offer an intriguing opportunity.
Key highlights:
- 46 positions in a variety of categories (SC, ST, OBC, EWS, PwBD, and Ex-SM)
- Term of contract: two years (may be extended)
- Walk-in interview selection (not online application)
- Interviews are planned for November 13 and 14, 2025, in Secunderabad.
If you have experience in hospitality and are at ease in travel and railroad-based catering and food service settings, this is a fantastic opportunity.
Eligibility Criteria
To apply for the Hospitality Monitor role, the following criteria are mandatory:
Educational Qualifications (must satisfy one of these)
- B.Sc. in Hospitality & Hotel Administration from a full-time programme at an institute affiliated with NCHMCT.
- BBA/MBA in Culinary Arts from an institute under the Ministry of Tourism.
- B.Sc Hotel Management & Catering Science from a UGC/AICTE/Govt-recognised university.
- MBA (Tourism & Hotel Management) from a Government-recognised university.
Experience
Applicants must have at least 2 years of experience in hospitality/hotel management. Fresher candidates are not eligible.
Age Limit (as of 1 January 2025)
- Unreserved (General): Up to 28 years
- OBC: Up to 31 years
- SC/ST: Up to 33 years
- PwBD: Up to 38 years
- Ex-Servicemen: Service period + 3 years concession
Salary & Benefits
If selected for the Hospitality Monitor post, the salary/benefits are as follows:
- Total CTC: ₹30,000 per month (after statutory deductions)
Daily allowance (for on-duty train work):
- More than 12 hours: ₹350/day
- 6–12 hours: ₹245/day
- Less than 6 hours: ₹105/day
- Lodging charges (if night stay): ₹240/day
- National holiday allowance (if working): ₹384/day
Medical insurance:
- Age ≤ 35: ₹1,400/month
- Age 36–50: ₹2,000/month
Security deposit: Selected candidates must submit a demand draft of ₹25,000. If the contract is terminated before one year, the amount is forfeited.
Job Responsibilities
As Hospitality Monitor, your primary tasks will entail overseeing catering services in train and base kitchen settings.
- Mobile catering (on trains): Supervise food preparation and quality on Vande Bharat, mail/express, and tourist trains; supervise mini-pantry cleaning after each trip; and test equipment functionality.
- Static catering (base/cluster kitchens): Ensure food quality, hygiene, pest control, and adequate material supply.
- Customer service and feedback: Handle passenger complaints, gather feedback, and identify areas for improvement.
- Location: Although largely in the South Central Zone, postings may be made throughout India based on IRCTC requirements (Andhra Pradesh, Telangana, Maharashtra, Odisha, and Chhattisgarh), or elsewhere in India.
Application and Interview Process
The entire selection process is conducted through a walk-in interview. There’s no indication of an online application process.
Required documents:
- Filled application form (downloaded via official notification)
- Original certificates + one set of attested copies
- Two passport-sized photographs
- Class 10 certificate (for DOB proof)
- Category certificate (SC/ST/OBC-NCL/EWS/PwBD/Ex-SM)
- Experience certificate(s)
Venue: IRCTC, South Central Zone, 1st Floor, Oxford Plaza, Sarojini Devi Road, Secunderabad – 500003.
Medical fitness: Following selection, a pre-employment medical test is required; otherwise, the offer would be cancelled.
Important comments and conditions:
- There will be no TA/DA for attending the interview; the candidate is responsible for their own travel costs.
- Employees from the government or public sector must present a letter of relief or an NOC.
- The contract can be ended by either side with one month’s notice.
- Misrepresentations of details result in disqualification and legal action.
- Having computer experience (MS Office, report writing) is advantageous.
How to Prepare and Key Tips
1. Prepare and attest to all of your documentation, particularly credentials linked to education, experience, and category.
2. Highlight your hospitality experience, whether in food service, hotel operations, or train catering. Emphasise abilities such as quality control, hygiene, team management, and customer service.
3. Learn about IRCTC’s services and train catering environment (e.g., Vande Bharat trains, pantry cars) so you may speak confidently in your interview.
4. Communication abilities are important, and being able to speak English, Hindi, and Telugu will be advantageous.
5. Plan for travel/transportation and lodging if necessary for the interview – you must attend on November 13 or 14, 2025, in Secunderabad; arrive on schedule.
6. Make it clear that the ad is contract-based; comprehend the conditions, salary and benefits, and travel needs for cross-state postings.
Conclusion
If you have the necessary qualifications and experience in the hospitality/hotel management business, IRCTC’s 2025 recruitment is an excellent chance. The remuneration is competitive, the position requires nationwide travel, and the experience can lead to more chances in hospitality and catering within railway services.
